Year
2022
Client
R2.CO
Category
Lending as service
Product Duration
1 MONTH
The main challenge in creating the project was designing a five-step user flow that would allow users to request their loan easily and efficiently through a device.
Another important challenge was ensuring the integration of each design system with the API, ensuring that the solutions were easily adaptable to the needs of each partner we will be working with.
Design plays a crucial role in shaping perceptions and creating memorable experiences. A well-crafted design not only communicates ideas effectively but also evokes emotions, captures attention, and builds trust. From striking visuals to thoughtful layouts, every element of design contributes to telling a unique story.
The final design focused on a 5-step flow that guides the user from start to finish of the loan application process.
Step 1: Identity Verification
Objective: Ensure the user is who they claim to be, complying with regulations such as KYC (Know Your Customer).
Step 2: Contract Signing
Objective: Formalize the agreement between the user and the lending platform.
Step 3: Bank Information Upload
Objective: Collect the necessary data to process the loan and carry out transfers.
Step 5: Loan Disbursement
Integration with payment systems and bank transfers.
Launching the platform in a stable and scalable environment. Addressing incidents and implementing updates to improve the platform based on user feedback. Through Amplitude, we monitor performance and detect errors in real time.
A clear and simple flow increases user satisfaction and reduces the abandonment rate. Adhering to financial and data protection regulations. Modular design that allows for the addition of new functionalities in the future. Protection of sensitive data and fraud prevention.
